ChimeBASS Data Usage Policy

Last Updated: January 23, 2026

This Data Usage Policy (“Policy”) describes how ChimeBASS (“Service”) collects, processes, stores, uses, and safeguards data related to audio streaming, licensing features, kids content, AI-driven insights, wellness recommendations, and user activity.
The Service is operated by Durant Digital LLC, a Wyoming company (“Company,” “we,” “our,” or “us”).

This Policy should be read alongside our Privacy Policy, Cookie Policy, Terms of Service, and AI/Wellness Disclaimers.

1. Categories of Data We Collect

ChimeBASS collects different types of data depending on the features you use:

1.1 Account & Subscription Data

• Email address

• Account preferences

• Subscription tier & billing confirmations

• Licensing entitlements

• Region or locale for content availability

• Parental controls when enabled

1.2 Audio Streaming & Interaction Data

We collect non-sensitive data about:

• Track plays, skips, replays

• Playlist creations and favorites

• Search history

• Listening duration

• Volume adjustments and sound mix choices

• Cached audio behavior for offline-friendly streaming (if enabled)

This data helps improve recommendations and playback performance.

1.3 Kids Content Data (COPPA-Aligned)

When using kids content:

• No personal identifiers from children under 13 are collected knowingly

• Listening activity is anonymized or tied only to the parent/guardian account

• Kids-mode uses minimal data strictly for safety and functionality

• No behavioral advertising, profiling, or sensitive tracking is performed

Parents maintain full control over their account-level data.

1.4 Wellness & AI Insight Usage Data

To provide sound-based wellness insights, focus tools, and audio mood recommendations, we may process:

• General listening patterns

• Time-of-day usage

• Selected moods or focus goals

• Interaction with wellness categories

We never process medical data, mental health diagnoses, or sensitive biometric information.

AI insights are generated based on non-sensitive behavioral patterns only.

1.5 Licensing Usage Data

To manage track licensing legally and securely, we collect:

• Licensed track downloads

• Allowed vs. restricted usage contexts

• Project details (only if voluntarily submitted)

• Commercial-use selections

• License verification logs

We do not scan or monitor your final creative projects.

1.6 Technical & Performance Data

Collected automatically:

• IP address (approximate region only)

• Device type, OS, browser

• Audio playback diagnostics

• Error logs

• API request logs

• Authentication events

• Security and fraud detection markers

This data is essential for platform stability and safety.

1.7 Affiliate & External Link Data

ChimeBASS may include affiliate product recommendations.

For compliance, we may collect:

• Click events

• Anonymous referral tracking

• Aggregate purchase activity (no personal info shared back to us)

We do not participate in targeted advertising or cross-site tracking.

2. How We Use Data

Data is used strictly to operate, improve, and secure the Service.
We use data for:

• Streaming optimization

• Audio recommendations

• Kids-safe content delivery

• Personalization (adults only)

• Subscription access control

• Music licensing verification

• Platform performance analytics

• Fraud prevention & security

• Customer support

• Compliance with applicable laws

We do not sell personal data to advertisers or brokers.

3. How Long We Keep Data

3.1 Account Data

Stored for the life of your account unless deletion is requested.

3.2 Streaming & Interaction Data

Retained for as long as needed to improve the Service, typically 6–24 months, then anonymized.

3.3 Kids Data

Stored only for the shortest period necessary for functionality and safety.

3.4 Licensing Records

Retained permanently for legal compliance and audit trails.

3.5 Payment Data

Stored securely by Stripe, not by ChimeBASS.

3.6 Deleted Accounts

Upon deletion:

• Personal data is removed

• Licensing records remain (required by law)

• Anonymous aggregate usage data may remain

4. When We Share Data

We may share limited data with trusted providers, including:

4.1 Service Providers

• Stripe (payments)

• Analytics platforms

• Cloud hosting partners

• Audio delivery networks

• Customer support tools

All providers must follow strict confidentiality and security rules.

4.2 Artists & Licensing Partners

Shared only as necessary, such as:

• Track usage counts

• Royalty requirements

• Aggregate performance metrics

No personal, sensitive, or identifying data is shared.

4.3 Legal Compliance

We may share data if required to:

• Respond to subpoenas or lawful requests

• Protect the safety of users (including minors)

• Prevent fraud or malicious activity

5. Data Security

We use industry-standard methods:

• Encryption at rest and in transit

• Secure cloud infrastructures

• Access controls and authentication

• Regular security testing

• Monitoring for misuse

No system is perfect, but strong measures are in place to protect data.

6. Your Rights & Controls

Depending on your region, you may request:

• Access to your data

• Correction of inaccurate information

• Deletion of personal information

• Export of your data

• Opt-out of analytics (except required functionality)

• Disable cookies

• Disable personalization (where available)

• Safe-mode for kids content

Parents may request full deletion of any data related to minors.

Email support@chimebass.com for requests.

7. International Data Transfers

If you access ChimeBASS outside the U.S., you consent to your data being:

• Transferred to

• Processed in

• Stored in

the United States by Company and its service partners.

8. Changes to This Policy

We may update this Policy periodically.
Material changes will be communicated through the Service.

9. Contact Information

For questions about this Data Usage Policy:

Email: support@chimebass.com
Address:
Durant Digital LLC
30 N Gould St, #55338
Sheridan, WY 82801, USA