ChimeBASS Privacy Policy

Last Updated: January 23, 2026

This Privacy Policy (“Policy”) explains how ChimeBASS (“Service”) collects, uses, shares, and protects your information when you access the ChimeBASS website, music platform, licensing features, wellness tools, kids content, and related services.
The Service is operated by Durant Digital LLC, a Wyoming company (“Company,” “we,” “our,” or “us”).

By using the Service, you agree to this Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

  • Account details (name, email, password)

  • Subscription information

  • Licensing selections and commercial-use details

  • Support requests or inquiries

  • Playlist creations, favorites, or music preferences

  • Optional survey responses

  • Kids content viewing data (non-personalized and anonymous unless logged in)

We do not knowingly collect personal data from children under 13 without verified parental consent.

1.2 Information Collected Automatically

  • IP address and approximate location

  • Device type, operating system, and browser

  • Audio playback statistics (non-identifying)

  • Usage patterns and interaction behavior

  • Session duration and navigation flow

  • Error logs and diagnostic data

We may use cookies, analytics tools, and similar technologies (see Cookie Policy).

1.3 Information from Third Parties

  • Stripe payment confirmations

  • Affiliate tracking data (non-identifying)

  • Artist metadata from licensors

  • Research sources used to generate summaries

  • Service analytics from trusted third-party providers

We do not purchase data from brokers.

2. How We Use Your Information

We use information to:

  • Operate and maintain the Service

  • Provide personalized music recommendations

  • Deliver kids content safely and appropriately

  • Generate wellness and AI-based insights

  • Offer licensing tools and manage usage rights

  • Improve platform performance and stability

  • Respond to customer support requests

  • Monitor for fraud or misuse

  • Process payments and subscription renewals

  • Comply with legal or safety obligations

We do not sell your personal information.

3. Kids Privacy & COPPA-Aligned Practices

ChimeBASS offers kids-friendly audio, but:

  • Kids under 13 cannot create their own accounts

  • We do not knowingly collect personal data from children under 13

  • Any child’s use must occur through the parent’s or guardian’s account

  • Kids’ listening activity is either anonymized or tied only to the adult account

  • Parents control all account-level data

If we discover unpermitted data from a child under 13, we will delete it promptly.

4. Wellness Insights, AI Content & Safety

ChimeBASS may provide:

  • AI-generated mood or focus recommendations

  • Research-based wellness summaries

  • Sound-based productivity insights

These features use:

  • Listening behavior

  • Content preferences

  • General anonymized usage patterns

We do not collect or process:

  • Health records

  • Medical data

  • Sensitive biometric information

AI content is not medical advice, and no health outcomes are guaranteed.

5. Music Licensing & Commercial Use Data

If you use licensed audio:

We may collect:

  • Licensing selections

  • Project details (optional)

  • Download logs

  • Track usage rights

This ensures compliance with license terms and prevents misuse.

We do not monitor your final content or creative works.

6. Sharing Your Information

We may share information with:

6.1 Service Providers

For:

  • Payment processing (Stripe)

  • Analytics and usage reporting

  • Cloud storage

  • Audio hosting

  • Customer support tools

These providers must follow strict data protection rules.

6.2 Content Partners

For:

  • Artist royalty reporting

  • Licensing compliance

  • Catalog management

Shared only as necessary and without sensitive personal data.

6.3 Legal or Safety Obligations

We may disclose data if required to:

  • Comply with law

  • Respond to legal requests

  • Prevent fraud or misuse

  • Protect users, including minors

We never sell personal information to advertisers.

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access personal information

  • Request deletion

  • Update or correct information

  • Export your data

  • Opt out of optional analytics

  • Disable cookies (via browser)

  • Manage email preferences

You may request changes by contacting support@chimebass.com.

8. Data Security

We use:

  • Encryption in transit and at rest

  • Secure cloud infrastructure

  • Access controls and monitoring

  • Regular security audits

  • Industry-standard authentication practices

No system is 100% secure, but we work to safeguard all stored data.

9. Data Retention

We retain data:

  • As long as your account is active

  • As required for subscription obligations

  • As needed for licensing compliance

  • As required by law

You may request deletion at any time.

10. International Users

If you access ChimeBASS outside the U.S., you consent to data being processed:

  • In the United States

  • By U.S.-based service providers

  • According to this Policy

11. Third-Party Links & Integrations

ChimeBASS may contain links to:

  • Affiliate retailers

  • Artist profiles on external platforms

  • Research sources

  • Hardware or audio equipment recommendations

We are not responsible for the privacy practices of third parties.

12. Updates to This Policy

We may update this Policy from time to time.
If we make significant changes, we will notify users via email or platform notice.

The “Last Updated” date reflects the latest revision.

13. Contact Information

If you have questions about this Privacy Policy, contact:

Email: support@chimebass.com
Address:
Durant Digital LLC
30 N Gould St
#55338
Sheridan, WY 82801
USA